Expecting the Unexpected – Creating a new Job
If our contractors are unable to complete a task within the allocated time for a call-out, or they feel that will almost certainly be the case when they see the problem themselves, a new job can be created easily at your service portal. The contractors will collect any details they require, including images, measurements, floor plans, or whatever is appropriate to the work. This will be uploaded to the secure contractor’s portal area. Once Ambient and the contractor are in agreement, a quotation is created and submitted for your approval. Once you have approved the quotation, contractors can begin work making things right again.